Refund and Returns Policy

At Controlled Insanity Clothing, we want you to be happy with your purchase. If you are not completely satisfied with your order, please review the returns and refund information below.

Returns

You may contact us regarding a return within 14 days of receiving your order. Items must be unused, unworn, and returned in their original condition with any original packaging and tags.

Products that have been worn, washed, damaged, or altered may not be eligible for a return.

How to Request a Return

To request a return, contact us at:

Email: [email protected]

Please include your order number, the item you wish to return, and the reason for your request. Our team will provide further instructions.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund. Approved refunds will be processed using the original payment method where possible.

Original shipping costs may be non-refundable unless otherwise required by applicable law.

Exchanges

If you need a different size or product, please contact our support team. Exchanges are subject to product availability.

Damaged or Incorrect Items

If you receive an incorrect, damaged, or defective item, contact us as soon as possible at [email protected] with your order details and relevant photos so we can assist you.

Contact Us

For any questions about refunds, returns, or exchanges, please contact:

Email: [email protected]

We recommend checking the applicable consumer rights in your country, as statutory rights may apply in addition to this policy.